We understand that staff and faculty have the best intentions when responding to an urgent situation involving a student. We have compiled a list of resources to aid in supporting a student in an urgent situation, and resources to support your own mental health and well-being.

Faculty/Staff Well-being Resources
MHealthy and mental health/well-being resources:
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Mental and Emotional Health Resources for Staff and Faculty at University of Michigan
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Check out the brief, monthly Mental Wellness Mondays webinars to support your emotional well-being.
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MHealthy offers this free physical activity video library; its Be Kind Be Well offers resources for weaving kindness and gratitude into your day
- Health and Well-being resources through the Student Life Staff site
- Main page for faculty/staff mental health support
- FASCCO (for non-Michigan Medicine staff)
- MM Office of Counseling (for Michigan Medicine staff)
- One-pager from the Provost
Faculty/Staff Resources to Support Students
Workshops and QPR Training:
Urgent situations might include a student expressing thoughts verbally or in writing that raise your level of concern, or engaging in troublesome behavior, e.g., excessive rage, incoherent thoughts, and/or threats of harm to self or others.
In these kinds of emergency situations, we suggest you:
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Provide a quiet and safe place for the student
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Contact another staff or faculty member to be involved
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Maintain a calm and supportive attitude
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Do not leave the individual alone
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Make arrangements for immediate assistance. View your options here.
Additional Resources:
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Faculty and Staff Counseling and Consultation Office (FASCCO)
Faculty/Staff Consultation Support For Student Concerns
Consultation Services For Student Concerns
Often, you, as a staff or faculty member, will be one of the first to learn that a student is facing personal problems that are interfering with their academic success or daily life. In these situations, UHC CAPS is available for assistance in many ways. If you would like to consult with one of our professional staff to help you figure out what steps might be taken to help the student, please call 734-764-8312 and ask to speak to the Counselor on Duty. Our staff is available for this service during our normal business hours.
If you have an urgent mental health need after UHC CAPS business hours, please call CAPS After Hours at 734-764-8312 and press '0'.
Consultation with our Crisis Response Team
Our Crisis Response Team focuses on the mental health needs of students and offers guidance to staff and faculty in times of crisis or trauma affecting your department.