Knowing what type of health care you need can save you time and money. Please note: the bulleted lists are just a few examples, however, not exhaustive.
NON-URGENT medical concerns.
Examples include:
- Acne care
- Contraception
- Follow-up care for existing conditions
- Prescriptions (new or renewal, unless urgent)
- Vaccinations
- Annual vision exams
- Follow-up counseling appointment
Appointments are required for all medical clinic visits, and telehealth services are available. See How to Get Care for scheduling options.
URGENT medical concerns include minor illnesses and injuries that are time-sensitive but not life-threatening.
Examples include:
- Allergic reaction with widespread swelling/itching
- Asthma not responding to usual medication
- Fever ≥ 101° F (38.3° C) or lasting 2 or more days
- Injury with significant pain and/or swelling, or that may require stitches
- Possible fracture or dislocation; scrapes or burns with blisters
- Severe sore throat
- Significant or increasing pain, especially with fever
- Urinary infection, especially with fever or back pain
MEDICAL EMERGENCY that may be life-threatening.
In case of emergency, CALL 911 OR GO TO THE NEAREST HOSPITAL EMERGENCY ROOM. All fees would be your responsibility.
Examples include:
- Alcohol or other types of poisoning
- Any condition that feels life-threatening
- Uncontrolled bleeding
- Major injuries, such as a bone protruding through the skin
- Severe difficulty breathing
- Unconsciousness - unable to rouse
See Emergency/Urgent Care for options for health care.
URGENT mental health concerns that are time-sensitive, but not life-threatening.
Examples include:
- If someone close to you has died recently
- If you have a difficult decision to make in the next 2-3 days
- If you have been sexually assaulted within the past 72 hours
- If you have been experiencing a lot of stress for a long time and feel like you really must speak with someone today
URGENT mental health concerns that may be life-threatening.
In case of emergency, CALL 911 OR GO TO THE NEAREST HOSPITAL EMERGENCY ROOM. All fees would be your responsibility.
- If you are not feeling safe
- If you might cause harm to yourself or others
Unsure what to do?
- Get Nurse Advice, day or night, by calling 734-764-8320
- Speak to a Counselor on Duty by calling 734-764-8312 (press 0)
See also Emergency/Urgent Care for urgent health concerns.