University Health and Counseling (UHC) provides medical and psychological services for enrolled U-M undergraduate and graduate students. Many medical services are also available to U-M faculty and staff. These services include support for students experiencing a crisis, emergency, or urgent situation. The following is a list of crisis services provided by UHC. Consultation is available if help is needed in determining what service fits your needs.
About costs:
Students have no out-of-pocket costs for all services through CAPS (counseling), most medical clinic visits, 24/7 nurse and mental health advice, and more. These services are covered by a health service fee (HSF), which is automatically included in tuition.
Some services, such as immunizations, prescriptions, imaging, and most labs, will be billed to insurance or require out-of-pocket payment. Laboratory testing for common STI tests (chlamydia, gonorrhea, herpes, HIV, mycoplasma genitalium, syphilis, and trichomonas) and hormonal testing for trans care are not billed.
If you are experiencing a medical or mental health emergency:
CALL 911 or go directly to the nearest hospital emergency department.
The nearest hospital emergency department to the U-M Ann Arbor campus is Michigan Medicine, located on the medical campus:
Medical
- If you are age 21 or older, use the U-M Hospital Emergency Department located at 1500 E. Medical Center Drive in Ann Arbor, phone 734-936-6666.
- If you are under age 21, use the Children's Emergency Services at Mott Children's Hospital, located at 1540 East Hospital Drive, Floor 2 in Ann Arbor.
For other hospital emergency departments and urgent care clinics, see Urgent Care Clinics courtesy of the Ann Arbor Observer City Guide (provision of this information is not an endorsement of these facilities).
Mental Health
Use UM Hospital Psychiatric Emergency Services at 1500 E. Medical Center Drive in Ann Arbor, phone 734-936-5900
If you have an urgent mental health need or are experiencing a crisis:
- Counseling and Psychological Services (CAPS) provides urgent in-person, phone, or video counseling during open hours. Walk into CAPS on the fourth floor of the Michigan Union or call 734-964-8312.
- Any time CAPS is closed, call 734-764-8312 (press 0 when prompted) to connect with a mental health professional.
- Sexual Assault Prevention and Awareness Center provides crisis counseling day and night for survivors of sexual assault, sexual harassment, stalking, and intimate partner violence: 734-936-3333.
- U-M Psychiatric Emergency Service provides emergency walk-in consultation and phone service, day and night. Located at 1500 E. Medical Center Drive in Ann Arbor (on the medical campus). Call 734-936-5900.
- National Suicide Prevention Lifeline is staffed by trained volunteers, day and night, for online chat or call 988.
- Or call 911.
If you have a dental emergency:
Call the U-M School of Dentistry at 734-763-6933.
If you have a minor injury or illness (urgent):
When UHS is open, call 734-764-8320, explain your situation, and ask for Nurse Advice. UHS can evaluate and treat minor illnesses and injuries, including some broken bones. Students who live in University Housing can request a ride to/from UHS from Housing Security by calling 734-763-1131.
When UHS is closed, you may want to:
- Call UHS for Nurse Advice at 734-764-8320, day or night.
- Call 911 or go directly to the nearest Hospital Emergency Department.
If you're not sure what to do:
What Type of Health Care Do You Need? explains the difference between non-urgent, urgent, and medical or mental health emergencies and provides examples.
Medical: You can call UHS at 734-764-8320 for Nurse Advice, day or night. Nurses can advise about self-care or about deciding where to go for health care.
Mental Health: You can call CAPS at 734-764-8312 (press 0) and speak to the Counselor on Duty during open hours, or call and press 0 to speak to a licensed mental health professional for after-hours support.
See also How to Get Care, and note that UHC offers both medical and counseling options for urgent health concerns.